If you have travelled to or stayed at the above hotel/resort during April/May 2009, be advised that we have received holiday complaints from other holidaymakers. Those holidaymakers are now receiving Free Advice & Assistance from HolidayTravelWatch.
If you have a holiday complaint to make, and would like to receive assistance to deal with your travel problems, please contact HolidayTravelWatch as soon as possible.
Representations:
Please note we DO NOT represent that problems exist at this hotel, either before the said period, during the said period or following this period. If you have any concerns, then you should direct them to your tour operator, they should advise you further.
General Holiday Complaints Advices:
Illness Advices:
If your holiday complaint involves any holiday sickness, please ensure that you speak with your GP and obtain a stool sample as quickly as possible. If you experience difficulty in obtaining your test, then you should speak to your local Environmental Health Officer without delay.
If you are requested to provide access to your medical notes and records by the tour operator - DO NOT give your consent to such an action, unless you have received advices on this issue!
Dealing with a Travel Company:
If you are encouraged to correspond with the Tour Operators Solicitor, DO NOT DO SO unless you have received advice on this issue!
Do not accept any offer to settle your claim without first talking to us or to a specialist travel lawyer - do not bank any cheque or accept any voucher - you may compromise your right to be properly compensated.
What to do next:
If you have been affected by any holiday complaints, and you would like further assistance, then you should contact HolidayTravelWatch, or speak with a Solicitor, details of which can be obtained from The Law Society.
Warning Notice:
Please note if you have any limitation concerns or are subject to a pressing court order, you should seek urgent assistance from a Solicitor, you should not wait to speak with HolidayTravelWatch.
HolidayTravelWatch
26 June 2009
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